Online 1D0-1003-25-D Practice Test

Question 1

Which two statements are true regarding OIC-OFSC integration?

Options :

A : The OIC platform can only use SOAP-based adapters for OFSC integration; REST-based adapters will not function for the product combination.

B : Each external system will still require custom code to integrate with OFSC, but OIC will provide a structural framework for the OFSC Inbound and Outbound APIs.

C : Field mapping and process flows between OFSC and external systems can be accomplished through OIC-s GUI.

D : The OIC platform can only use REST-based adapters for OFSC integration; SOAP-based adapters will not function for the product combination.

E : Using OIC to integrate OFSC with a customer-s systems removes the need to develop custom middleware to integrate each system

Answer: A,C

Question 2

Your customer requires the option for supervisors to "supervise" Junior engineers as they are performing

certain activities.

For this functionality, you have created a new "Supervision" internal activity to manually link these activities

so they start at the same time by different resources.

Which option is a valid way to configure this?

Options :

A : Create a new (related) Link Template with "Different Resources" Assignment Constraint.

B : Create a new (simultaneous) Link Template with default values.

C : Create a new (simultaneous) Link Template with "Different Resources" Assignment Constraint.

D : Create a new (related) Link Template with default values.

Answer: A

Question 3

Which two statements are correct regarding Daily Extracts in Oracle Field Service Cloud (OFSC)?

Options :

A : When new custom properties are configured within OFSC, they are automatically added to the appropriate configured Daily Extract files.

B : Daily Extract files are accessible for download either via API, via SFTP or manually through the Outbound Integration Channels screenO OFSC.

C : If using an overnight shift, the Daily Extracts for the previous day will be available only after the overnight period configured on the Business Rules screen has passed

D : Daily Extracts can be configured to be available in either XML, CSV or HTML format.

E : The Daily Extract files can be configured to include, exclude and/or arrange the order of corresponding fields and custom properties.

Answer: A,D

Question 4

A utility company sees several "New Connect" activities being dropped into the routing bucket during the day.

They want "Meter Read" activities to be removed from the technician's route so that the "New Connect"

activities can be assigned if the technician qualifies for the activity

They enabled reoptimization in their route plan and created a reoptimization filter targeting the "Meter Read"

activities.

What additional settings are required in the route plan to meet the desired behavior?

Options :

A : Set the reoptimization goal to "Assign high priority activities". Then set cost of not assigning an activity for "Meter Read" on activities in existing routes to "High", whereas cost of not assigning an activity for "New Connect" in activities in the routing bucket to "Low".

B : Set the reoptimization goal to "Reduce Overdue". Then set cost of not assigning an activity for "Meter Read" on activities in existing routes to "High", whereas cost of not assigning an activity for "New Connect" in activities in the routing bucket to "Normal".

C : Set the reoptimization goal to "Assign high priority activities". Then set cost of not assigning an act or "Meter Read" on activities in existing routes to "Low", whereas cost of not assigning an activity for "New Connect" in activities in the routing bucket to "High"

D : Set the reoptimization goal to "Assign high priority activities". Then set cost of not assigning an activity for "Meter Read" on activities in existing routes to "Highest", whereas cost of not assigning an / for "New Connect" in activities in the routing bucket to "Normal”

Answer: D

Question 5

A resource is assigned a work skill group that contains 'skill A' with a 90% skill levjel. The same 'skill A' is also assigned to them directly with a level of 100%. How will routing consider that resource's level for 'skill A' for activity assignment decisions?

Options :

A : The work skill group assignment takes precedence, so routing will consider the resource to have a level or 90% for 'skill A'.

B : OFSC will prevent such a situation by presenting an error when the same skill is assigned with conflicting levels.

C : The individual skill assignment takes precedence, so routing will consider the resource to have a level of 100% for 'skill A

D : Routing wiil consider the resource-s level to be an average of the level from the group and the individually assigned 'skill A1 (95%).

Answer: C

EXPERTY DESIGNED 1D0-1003-25-D PRACTICE TEST