Online 1D0-1003-25-D Practice Test

Question 1

A company wants its technicians to be able to look for and pick up activities within a 10-mile radius of their

current location. .

What configuration setting is required to support this 10-mile restriction?

Options :

A : Set the 'Nearby Radius' parameter on the Business Rules screen to 10 miles.

B : Set the 'Center Point Home Zone' radius in the routing plan to 10 miles.

C : Enable the technicians to select 'Show Resource Location on the Map' option in their Map views, with a 10-mile filter selection.

D : Create an activity filter with the condition: 'Radius = 10' and enable technicians to apply that filter to their Activity Lists.

Answer: C

Question 2

On the Quota screen in Oracle Field Service Cloud (OFSC), there is a column that displays values for 'Other

Activities'.

Which describes the 'Other Activities' that contribute to the values displayed in that column?

Options :

A : activities that consume capacity but are not associated with the capacity categories or time slots configured for a given Capacity Area

B : non-scheduled activities that exist within the Capacity Area bucket

C : activities that have specifically been added by field resources using the 'Add Activity1, 'Prework' or 'Reopen' actions

D : non-scheduled activities that are either within the Capacity Area bucket or currently assigned to resources' routes

Answer: D

Question 3

A scheduled activity with an 'Installation' work skill existSiin a bucket and is ready to be routed.

A resource within that bucket - John Smith - has no individual work skills designated on his resource record in

Oracle Field Service Cloud (OFSC), but he qualifies for that activity in all other aspects.

Which statement is correct regarding how routing handles work skill matches in this situation?

Options :

A : Routing will not assign that activity to John Smith due to a soft skills mismatch.

B : Routing will not assign that activity to John Smith due to a work skills mismatch.

C : Routing will consider assigning that activity to John Smith because if a resource has no specific work skills designated on their record, they are assumed to have all skills at levels of 100.

D : Routing will only consider assigning that activity to John Smith if no other resources in the bucket have the 'Installation' work skill directly designated on their records either.

Answer: B

Question 4

Your customer identified that their current capacity indicators for major and critical capacity levels need to be modified. Which step must you take to solve this issue?

Options :

A : Go to Configuration > Business Rules and modify the Capacity intervals.

B : Go to Configuration and add a new Capacity Category.

C : Go to Configuration > Capacity Categories and add or edit time slots.

D : Go to Configuration > Display and modify the "Quota Settings".

Answer: D

Question 5

Which option enables a user to enter a value of their choice when creating a filter for use within the OFSC management views?

Options :

A : Ensure that the assigned User Type has read/write access to the Filters configuration screen.

B : Ensure that the filter is listed in the Restrictions and Filters section of the assigned User Type.

C : Select the "Dynamic" option when specifying the filter conditions.

D : Deselect the "Dynamic" option when specifying the filter conditions.

Answer: B

EXPERTY DESIGNED 1D0-1003-25-D PRACTICE TEST