Online 1D0-1003-25-D Practice Test

Question 1

A utility company sees several "New Connect" activities being dropped into the routing bucket during the day.

They want "Meter Read" activities to be removed from the technician's route so that the "New Connect"

activities can be assigned if the technician qualifies for the activity

They enabled reoptimization in their route plan and created a reoptimization filter targeting the "Meter Read"

activities.

What additional settings are required in the route plan to meet the desired behavior?

Options :

A : Set the reoptimization goal to "Assign high priority activities". Then set cost of not assigning an activity for "Meter Read" on activities in existing routes to "High", whereas cost of not assigning an activity for "New Connect" in activities in the routing bucket to "Low".

B : Set the reoptimization goal to "Reduce Overdue". Then set cost of not assigning an activity for "Meter Read" on activities in existing routes to "High", whereas cost of not assigning an activity for "New Connect" in activities in the routing bucket to "Normal".

C : Set the reoptimization goal to "Assign high priority activities". Then set cost of not assigning an act or "Meter Read" on activities in existing routes to "Low", whereas cost of not assigning an activity for "New Connect" in activities in the routing bucket to "High"

D : Set the reoptimization goal to "Assign high priority activities". Then set cost of not assigning an activity for "Meter Read" on activities in existing routes to "Highest", whereas cost of not assigning an / for "New Connect" in activities in the routing bucket to "Normal”

Answer: D

Question 2

Which two statements are correct regarding the characteristics of an SLA window?

Options :

A : An SLA window indicates when an activity should be completed.

B : An SLA window indicates how long an activity should take to complete.

C : An SLA window indicates that there is enough time available within it to perform an activity.

D : An SLA window indicates when an activity should start.

Answer: A,D

Question 3

You have a customer located on the east coast of the US (UTC -5hr, assuming Standard Time). Smart

Location stores the times from incoming coordinates in UTC.

To ensure that an external system sending the coordinates addresses the offset between the local time and

UTC, which <time> element within a Smart Location API "set_position" request would be correct?

Options :

A : <time>2017-04-07T14:40:00-0500</time>

B : <time>2017-04-07T14:40:00Z</time>

C : <time>2017-04-07T14:40:00ET</time>

D : <time>2017-04-07T14:40:00-05:00</time>

Answer: C

Question 4

Your customer's technicians need to be able to send a notification to a 3rd-party system that a particular step

has been taken while working on an activity.

You need to create an action link that can be used by the technician to initiate this notification. This message

will use the launch condition "Service request is created".

What base action must you specify?

Options :

A : 'send_request'

B : 'change_activity'

C : 'create_request'

D : 'create_activity'

Answer: C

Question 5

Your customer identified that their current capacity indicators for major and critical capacity levels need to be modified. Which step must you take to solve this issue?

Options :

A : Go to Configuration > Business Rules and modify the Capacity intervals.

B : Go to Configuration and add a new Capacity Category.

C : Go to Configuration > Capacity Categories and add or edit time slots.

D : Go to Configuration > Display and modify the "Quota Settings".

Answer: D

EXPERTY DESIGNED 1D0-1003-25-D PRACTICE TEST