Online 1Z0-1003-25 Practice Test

Question 1

A customer wants to create a message scenario that, when launched, sends an email to the address of the

immediate parent of the resource the activity is assigned to within the Oracle Field Service Cloud (OFSC)

organizational hierarchy.

Which describes the correct message scenario configuration to support this requirement?

Options :

A : In the Step Info section of the message scenario, select Recipient: 'Resource', Delivery Channel: 'Email1.

B : In the Step Info section of the message scenario, select Recipient: 'Customer', Delivery Channel: 'Email'.

C : In the Step Info section of the message scenario, select Recipient: 'Dispatcher', Delivery Channel 'Email'.

D : In the Step Info section of the message scenario, select Recipient: 'Use static address', Delivery Channel: 'Email'; In the Message Pattern section, enter the resource-s email address property label.

Answer: A

Question 2

Which option correctly describes the Time Limit setting within a routing plan?

Options :

A : A routing plan will be stopped once its runtime duration reaches the Time Limit.

B : A recurrent routing plan will no longer run if the current time has exceeded the Time Limit configured for the plan.

C : No routing plans, assigned to a given bucket, will run if the current time has exceeded the Time Limit.

D : The Time Limit setting controls whether overtime is allowed for the routing plan.

Answer: A

Question 3

Your customer's technicians need to be able to send a notification to a 3rd-party system that a particular step

has been taken while working on an activity.

You need to create an action link that can be used by the technician to initiate this notification. This message

will use the launch condition "Service request is created".

What base action must you specify?

Options :

A : 'send_request'

B : 'change_activity'

C : 'create_request'

D : 'create_activity'

Answer: C

Question 4

Which option enables a user to enter a value of their choice when creating a filter for use within the OFSC management views?

Options :

A : Ensure that the assigned User Type has read/write access to the Filters configuration screen.

B : Ensure that the filter is listed in the Restrictions and Filters section of the assigned User Type.

C : Select the "Dynamic" option when specifying the filter conditions.

D : Deselect the "Dynamic" option when specifying the filter conditions.

Answer: B

Question 5

Which statement is correct regarding Time Slots in Oracle Field Service Cloud (OFSC)?

Options :

A : A Time Slot is a configured interval Within which an activity is estimated to start and end.

B : Time Slot is a configured interval within which an activity is estimated to start.

C : An 'all-day' Time Slot-s actual window spans from the beginning of a day-s first configured shift through the end of the last shift

D : Time Slots are used in OFSC for calculations/estimations pertaining to activity types, routing, capacity categories and resource shifts.

Answer: B

EXPERTY DESIGNED 1Z0-1003-25 PRACTICE TEST