A customer has technicians with varying degrees of training to perform installation work.
Their current corresponding skill levels are:
Expert level value = 100
Fully Qualified level value = 50
Novice level value = 25
For activities that require expert technicians, there is already an "Installation" work skill in place to identify
those high visibility activities and enforce that assignment rule.
However, another segment of mid-tier installation activities must be assigned to technicians that are at least
novices, but even better if they are considered fully qualified.
Which configuration satisfies the requirement of assigning those mid-tier installation activities?
Options :
A :
Create a Mid-Tier Installation work skill where its condition has a Required level of 25 and a Preferable
level of 50
B :
Modify the existing Installation work skill-s conditions, setting the Required level to 25, the Preferable
level to 50 and creating an additional condition to identify high visibility activities
C :
Modify the existing Installation work skill-s conditions, setting the Required level to 50, the Preferable
level to 25 and creating an additional condition to identify high visibility activities
D :
Create a Mid-Tier Installation work skill where its condition has a Required level of 50 and a Preferable
level of 25.